Services

Based in the Auckland warehouse, our Configuration Centre is staged and configured to assist resellers and vendors.

Rate Card

configuration services	IM SKU
Asset Tagging	3426398
BIOS Level Asset Tag	4515163
Data Erasure	4305812
Image Load (image to be provided)	3027588
Stickering	3027591
Customised Work	3027586
Destruction	3027587

Server configuration
RAM and Harddrive (up to 3 components total) (Install and detect test only)	3426467
RAM, Harddrive, CPU (up to 5 components total) (Install and detect test only)	3426468
RAM and Harddrive (up to 5 components total) + Windows OS (install and detect test only)	3426469

Networking
Firmware Upgrade standalone router	3426399
Firmware Upgrade, Customer supplied config load — standalone router	3426400

Switches
Switches Firmware Upgrade	3027592
Switches Firmware Upgrade and iOS	4393037
Firmware Upgrade and IOS and Config file upload standalone Switch	3426401

PC / Notebook / Workstations / POS Hardware upgrade as below
RAM or harddrive install only (install and detect test only 1 component)	3426402
RAM and harddrive install	4393036
RAM and harddrive install + OS on the installed harddrive	4393035
Harddrive Install + OS on the installed drive	3426465
Harddrive Install + OS on the installed Drive + Asset Tagging	3426466

Configuration Service-level Agreement: 3 days corresponding to order lot (1 to 50 units) (from day order reaches service team not order key date)
Assumes work performed during normal working hours of 8am – 5pm Monday to Friday, excluding public holidays. Work outside these hours will be performed at overtime rates and may incur a minimal four (4) hour call out charge. Pricing will be provided on request
Delivery charges to an end-customer may be charged if not included in Ingram Micro's initial product sales price
Configuration order is to be keyed as complete shipment. No split consignments allowed
For hardware and/or software upgrades units and/or parts ordered, must be compatible and units should have slots/cables/wiring etc. from the manufacturer's factory to successfully complete the upgrade
All Pricing excludes GST
Please note: Statement of Works to be provided to nz-configservice@ingrammicro.com to confirm quotation

	Info Required From Customer:	Notes:
Asset Tag	Tags Provided by Customer	If "Yes" refer to point 2, pass Ingram Micro address to customer once quote confirmed
Position of placement of Asset Tag	Customer to send image/email/phone details	Send to nz-configservice@ingrammicro.com
Reporting Ingram will provide	Asset tag ID, product serial number, customer site location as per OBD	Quote the SKU on rate card

SOW email config team	Details of which items, quantities	Quote the SKU on rate card per item

SOW email config team:
Customer Provided Images	Customer to provide non-activated image on USB bootable/similar hard drive/similar imaged unit	Quote the SKU on rate card
	*Images outside of the above formats need to be approved via SOW

Customer/Vendor Provided stickers	Place label on outer box — specific requirement or anywhere	Quote the SKU on rate card

SOW email config team

SOW email config team	Is data erasure required or just recycling?

Hardware install (install, detect, power on test only)		Email Server Bundle to service team and Quote sku on rate card
Software install	Raid, server name and password to service team once Q accepted	Email Server Bundle to service team and Quote sku on rate card