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Upgrade to 3 Years ProSupport on Dell Latitude Notebook & Optiplex Desktop Now

SKU VPN DESCRIPTION
4522780 IMNZ-LATI-3YR-ONSITE 1Yr Onsite Upgrade to 3Yr ProSupport NBD Onsite for Dell Latitude 3X90 3400 & 5X90 5400 5500 Notebook
4522781 IMNZ-LATI-3YR-PROSUPPORT 3Yr Onsite Upgrade to 3Yr ProSupport NBD Onsite for Dell Latitude 7X90 7400 Notebook
4522782 MNZ-OPTI-3YR-ONSITE 1Yr Upgrade to 3Yr NBD Onsite for Dell OptiPlex 3060 Desktop
4522783 IMNZ-OPTI-3YR-PROSUPPORT 3Yr Onsite Upgrade to 3Yr ProSupport NBD Onsite for Dell OptiPlex 7060 Desktop
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  • 55,000+ support engineers in over 165 countries with broad and deep expertise.
  • 8,700+ certifications in industry-leading hardware, software and solutions.
  • Access to consistent, single-source expertise for hardware and software.
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  • Predictive analysis for issue prevention and optimisation enabled by SupportAssist.2
  • Personalised relationship with a dedicated Technology Service Manager with deep knowledge of our business and environment.3
  • Monthly support history and contract renewal reporting.3
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  • 24x7x365 phone support in 55 languages with same or next business day onsite service after remote diagnosis.4
  • Collaborative support agreements with over 195 3rd party vendors.
  • Automated case Creation with notification.
  • Easy, self-service online portal, mobile application and /APIs with TechDirect to manage support requests and dispatch parts.
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  • Direct access to ProSupport engineers 24x7x365 around the globe.
  • Same or next business day onsite parts and labour response after remote diagnosis.1
  • Monitoring1 of field service events through our six Command Centres across the globe.
  • Single source support for hardware and most common third-party software applications issues.
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Ingram Micro (N.Z.) Ltd
78 Apollo Drive, Rosedale,
Auckland 0632
nz.ingrammicro.com

Terms and Conditions: 1. Onsite service not available on Chromebook 11 A35 and Venue 7, 8, and 8 Pro tablets. Availability and terms of Dell EMC Services vary by region and by product. 2. SupportAssist not available on Linux, Windows 10S, Windows RT, Windows 10 CMIT Government Edition, Android, Ubuntu or Chrome based products. 3. SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Predictive analysis failure detection includes hard drives, solid state drives and batteries. 3. Technology Service Manager available for customers with 500 or more ProSupport Plus Systems. 4. Onsite service not available on Chromebook 11 A35 and Venue 7, 8, and 8 Pro tablets. Availability and terms of Dell EMC Services vary by region and by product. Promotion only valid when purchasing the hardware from Ingram Micro stock. Only applicable for Latitude 3490, 3590, 5290, 5490, 5590, 7290, 7390, 7490 & OptiPlex 3060, 5060, 7060, 7460, 7760 Series.

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Ingram Micro New Zealand
78 Apollo Drive
Rosedale
Auckland, 0632
New Zealand

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