Our Leading Service
& Support

What sets Brother apart is the ‘Brother experience.’
Our commitment to customers doesn’t stop after they’ve purchased a Brother machine.

4-year on-site warranty

When you use Brother genuine consumables, you get a 4 year onsite warranty from Brother New Zealand. This means, if we can’t solve your problem over the phone, we’ll send a technician to you to take to look.
T&Cs apply, see brother.co.nz for details.

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Brother 24/7 NZ Helpdesk

Brother’s Helpdesk is based right here in NZ, available 24 hours a day, 7 days a week.

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Comprehensive service network

Local Warehousing - ensuring quick response times

Award winning devices

Our mono laser range won the 2017 Buyer’s Laboratory Line of the year award – which is like the Michelin Star of the printing industry.